Terms & Conditions

These Terms govern your relationship with the operator of the UK-facing online gambling service Mother Land available via motherslandi.com ("the Website"). They form a legally binding agreement between you and Heritage Gaming Ltd for your access to and use of remote casino games and betting services. These Terms are effective from 20 January 2026 and replace any earlier versions for customers located in the United Kingdom, including Great Britain and Northern Ireland.

Definitions

OBSERVE: This section clarifies key terms used throughout these Terms. EXPAND: Clear definitions reduce ambiguity and help align with UKGC expectations on transparent customer information. REFLECT: You should read these definitions together with the more detailed sections below.

Operator: Heritage Gaming Ltd, a company registered in Malta under number C-12345, operating Mother Land via motherslandi.com for UK customers under UK Gambling Commission remote licence account number 39482 (Remote - Casino; Remote - General Betting Standard - Real Event).
Mother Land / Platform: The remote gambling platform branded "Mother Land" and operated as Mother Land via the Website, including all casino, betting and associated services.
User: Any person who visits the Website without registering an account.
Player: A User who has successfully registered, passed required checks and holds an active player account on Mother Land.
Account: The personal online account created by a Player on motherslandi.com, through which deposits, wagers and withdrawals are made.
Bet / Wager: Any stake placed by a Player on a casino game or betting market offered on the Platform, whether using cash or eligible bonus funds.
Bonus: Any promotional benefit (including bonus funds, free spins, free bets, cashbacks or similar) granted under the Mother Land bonus policy available via motherslandi.com.
Real Money Balance: The portion of funds in your Account derived from deposits, winnings from cash play and any cash adjustments not subject to wagering requirements.
Bonus Balance: The portion of funds in your Account derived from Bonuses and associated winnings, subject to specific wagering and withdrawal conditions.
KYC (Know Your Customer): Identification, verification and affordability checks carried out by the Operator pursuant to UK anti-money laundering and safer gambling regulations.
Self-Exclusion: A request by a Player to block access to gambling services for a defined period, including through the national GAMSTOP scheme (gamstop.co.uk).
ADR Provider: An approved alternative dispute resolution body; for Mother Land this is currently the Independent Betting Adjudication Service (IBAS) at ibas-uk.com.

Account Registration

OBSERVE: UK law requires that remote gambling customers are verified, over 18 and provided with transparent information at registration. EXPAND: This section explains who may open an Account, how verification works and what your responsibilities are. REFLECT: By registering, you confirm your understanding and acceptance of these obligations.

Eligibility and Age Requirements

Legal age: You must be at least 18 years old to register and use any gambling services on Mother Land via motherslandi.com. Access or use by anyone under 18 is strictly prohibited.
Location: The Platform is primarily targeted at residents of Great Britain (England, Scotland and Wales) and is also accessible to residents of Northern Ireland. You must not use the services from any jurisdiction where online gambling is illegal or where the Operator does not hold the necessary permissions.
One account rule: You may hold only one Account with Mother Land. Duplicate or linked accounts may be closed and related balances handled in accordance with these Terms and UKGC guidance.

Registration Process and KYC

Account creation: To register, you must complete the online form on motherslandi.com, providing accurate and complete information, including your legal name, date of birth, residential address and contact details. You may be required to verify your email address before accessing the services.
Identity verification: In line with UKGC requirements and Clause 5 of the terms hosted at motherlandcasino.co.uk/terms-and-conditions, we will undertake KYC checks, which may include verification of your identity, address and payment methods, and assessment of affordability. We may use third-party providers to perform these checks.
Document requests: We may request copies of identification documents (such as passport, national ID, driving licence), address evidence (such as utility bills or bank statements) and payment method documentation. You must provide these promptly and in a legible format.
Account activation and restrictions: Until mandatory checks are completed, we may restrict deposits, impose limits, block withdrawals or suspend play. If we cannot complete required checks to our satisfaction, we may refuse account opening or close your Account and return any remaining Real Money Balance, subject to legal and regulatory obligations.

User Responsibilities

Accuracy of data: You must ensure that all information supplied is true, complete and kept up to date. You must promptly update your details through your Account or by contacting support if they change.
Password security: You are responsible for maintaining the confidentiality of your login details. Any activity conducted under your credentials is deemed to have been carried out by you, unless and until you notify us of suspected compromise.
Prohibited use: You must not allow any other person to use your Account, nor may you access the Platform on someone else's behalf. Use of the Account for fraudulent, collusive, money-laundering or other unlawful purposes is strictly prohibited and may be reported to relevant authorities.
Self-exclusion and safer gambling: If you feel you are losing control of your gambling, you should consider using our internal tools (deposit limits, reality checks, time-outs) and the national self-exclusion service GAMSTOP (gamstop.co.uk), which applies across all participating UK-licensed operators.

Betting & Gameplay Rules

OBSERVE: This section sets out how bets are placed, settled and, in limited circumstances, cancelled, as well as behavioural expectations. EXPAND: These rules complement specific game rules and house rules visible on the Platform. REFLECT: Placing a bet signifies your agreement to the applicable rules and limits.

Placing Bets and Limits

Offer and acceptance: Bets are accepted only via your Account on motherslandi.com. A bet is deemed placed when it appears in your betting history and is confirmed by the Platform.
Minimum and maximum stakes: Each game or betting market will display minimum and maximum stakes. Additional maximum bet caps may apply where you are using a Bonus (see the Bonus Terms and Clause 14 of the bonus policy hosted on motherlandcasino.co.uk/bonus-policy).
Currency: All bets for UK customers are denominated in pounds sterling (GBP). If your payment method operates in another currency, conversion will be carried out by your provider and may be subject to their fees.
Game rules: Each casino game or betting market has its own rules and payout tables, which form part of these Terms. In case of conflict, the specific game rules take precedence for that game.

Bet Modification, Cancellation and Settlement

Before acceptance: You may cancel or change a bet before it is confirmed by the Platform, where the interface allows. Once confirmed, bets generally cannot be cancelled by you.
Operator corrections: The Operator may void or correct bets in case of obvious error (including palpable pricing errors, incorrect event details, malfunctioning markets or erroneous settlement) in accordance with UKGC consumer protection standards.
Disconnections and technical issues: If your connection is interrupted after placing a bet, the outcome will still be determined by the game's random number generator (RNG) or event result. The official result recorded on our systems will be decisive, subject to independent auditing by eCOGRA.
Real event betting: For sports or other real-event betting offered under the Remote - General Betting Standard licence, settlement is based on the official result declared by the relevant governing body. Subsequent disqualifications or amendments may be disregarded in line with stated market rules.

Conduct in Live Casino and Chats

Respectful behaviour: You must treat dealers, staff and other players with respect. Abusive, discriminatory, threatening, sexually explicit or otherwise offensive language or behaviour in chats or during live games is prohibited.
No collusion or unfair play: Attempts to gain unfair advantage, including collusion with other players, exploitation of software bugs, use of bots or automated tools, or abuse of latency, are strictly forbidden and may result in bet voiding, account suspension and reporting to authorities.
Chat moderation: We may monitor and moderate chat facilities. We may remove messages, restrict chat access or suspend Accounts where conduct breaches these rules or regulatory expectations.

Bonus Terms

OBSERVE: Bonuses are subject to specific rules regarding activation, wagering and withdrawal. EXPAND: These rules are designed to ensure fairness, prevent abuse and comply with UK promotion and consumer legislation. REFLECT: By accepting any Bonus, you agree to the applicable bonus policy as published on motherslandi.com.

Bonus Activation and Wagering Requirements

Eligibility: Bonus offers may be targeted or limited to specific customer segments, jurisdictions or devices. Eligibility criteria and key terms will be clearly displayed in each offer.
Activation: Some Bonuses require an opt-in, bonus code or minimum deposit to activate. Conditions will be set out in the relevant offer description at motherslandi.com or on the linked legacy page motherlandcasino.co.uk/bonus-policy.
Wagering: Unless stated otherwise, Bonuses and associated winnings are subject to wagering requirements before withdrawal. The applicable wagering multiple, eligible games and time limits are detailed in the specific promotion terms. Game weighting may apply, with some games contributing less or zero towards wagering.
Timeframes: Bonuses must be used and wagering completed within the timeframe specified in the offer (for example, within 7, 14 or 30 days of crediting). After expiry, any remaining Bonus Balance and related winnings may be forfeited.

Maximum Bet and Prohibited Actions

Maximum bet with Bonus funds: When playing with an active Bonus, a maximum permitted stake per spin, game round or bet may apply, as set out in Clause 14 of the bonus policy and in the specific offer terms. Stakes above that limit may be treated as a breach of bonus conditions.
Prohibited betting patterns: You must not engage in low-risk or zero-risk betting strategies designed primarily to meet wagering requirements without genuine gameplay, including, for example, placing both red and black in roulette or hedging opposing bets on the same event.
Bonus abuse: We may withhold or cancel Bonuses, void bonus-related winnings and/or close Accounts where we reasonably believe there has been abuse, including but not limited to multiple account use, collaborative play, misuse of VPNs or structured play patterns that breach the spirit of the promotion.

Combination of Promotions

One active bonus: Unless explicitly allowed, only one active deposit Bonus may be in play at any given time. New Bonuses may not be activated until existing Bonus requirements are completed, forfeited or expired.
Priority of funds: The order in which Real Money Balance and Bonus Balance are used will be explained in the bonus policy and in your Account interface. Generally, real money is staked before bonus funds, but you should check the specific rules shown on motherslandi.com.
Inconsistency: If there is any inconsistency between these Bonus Terms and a specific promotion's terms, the specific promotion terms will prevail to the extent of the inconsistency, provided they comply with applicable law and UKGC guidance.

Payments & Withdrawals

OBSERVE: This section explains how deposits and withdrawals work and how we handle fees, limits and refunds. EXPAND: It reflects UK regulatory requirements on customer funds, AML/CTF controls and fair, transparent payment terms. REFLECT: By using our payment services, you consent to these processes and checks.

Deposit Methods and Limits

Payment methods: For UK customers, deposits may be made using payment options made available in the cashier on motherslandi.com, such as debit cards, bank transfers and approved e-wallets. Credit card gambling is prohibited for UK customers, and we do not presently offer cryptocurrency deposits to UK players.
Processing: Deposits are normally credited immediately once authorised by your payment provider. We are not responsible for delays caused by third-party providers or banks.
Limits: Minimum and maximum deposit amounts per transaction and per time period are displayed in the cashier. We may adjust these limits based on your risk profile, affordability assessments or regulatory requirements.
Source of funds: You must only use payment methods in your own name. We may request evidence of ownership and source of funds/wealth to comply with AML and safer gambling rules.

Withdrawals and Verification

Withdrawal methods: Subject to our verification checks, withdrawals will normally be processed to the same payment method used for deposit, where this is feasible. Alternative methods may be used where required by regulatory or technical constraints.
Processing times: We aim to review and process withdrawal requests within a reasonable timeframe as indicated in the cashier (for example, within 24 - 72 hours), excluding any additional time taken by your bank or payment provider.
Pending checks: We may delay or withhold withdrawals where KYC, affordability or source-of-funds checks are outstanding, or where we suspect fraud, money laundering, bonus abuse or other regulatory breaches.
Fees: Any applicable transaction fees or charges will be clearly displayed prior to completion of a deposit or withdrawal. Where possible, we will absorb routine processing costs for UK customers.

Refunds and Chargebacks

Completed bets: Stakes on completed bets or game rounds are not refundable unless a bet is voided due to error or malfunction under these Terms.
Refund of unused deposits: We may, at our discretion, refund unused portions of your Real Money Balance to the original payment method, subject to due diligence checks and deduction of any fees reasonably incurred.
Chargebacks: If you initiate a chargeback or payment reversal, we may suspend or close your Account, withhold withdrawals and recover any related costs and losses. We may also report such activity to banks, payment providers and relevant authorities.

Treatment of Funds and Bonuses

Customer funds protection: Your deposit funds are held in accordance with UKGC requirements at the level of protection applicable to Mother Land and as disclosed on the Website. You should review that disclosure to understand how your funds are safeguarded.
Bonus funds: Bonus funds do not constitute real money until associated wagering requirements and conditions are met and the funds are converted into withdrawable balance.
Adjustments: We may correct your balance where amounts have been credited or debited in error, including due to technical or human errors, provided any such correction is undertaken fairly and in compliance with consumer law.

Limitation of Liability

OBSERVE: This section sets out the extent of the Operator's responsibility to you. EXPAND: It balances our obligations regarding fairness and security with reasonable exclusions permitted under UK law. REFLECT: These limitations apply to the fullest extent permitted by applicable legislation and do not affect your statutory rights.

Operator Obligations

Fairness and integrity: We use independently tested random number generators and game systems audited by eCOGRA, with aggregate payout information (RTP) published or available on request (the last public report referenced by us dated December 2025 showed an aggregate RTP of 95.8%). We will take reasonable steps to ensure games are fair and outcomes correctly recorded.
Information security: We maintain an information security management system certified to ISO 27001 scope (as last verified in January 2025) and use technical measures such as TLS 1.3 encryption and strict HSTS, implemented via infrastructure including a customised EveryMatrix platform and Cloudflare security services.
Reasonable skill and care: We will provide the services with reasonable skill and care and in accordance with our UKGC licence conditions and applicable law.

Exclusions and Limitations

Technical failures: We are not liable for any loss arising from failures of your equipment, internet connection, power supply, or any third-party telecommunications or hosting services outside our reasonable control.
No guarantee of uninterrupted service: We do not guarantee that the Website or services will be error-free or available at all times. Maintenance, upgrades, outages or unexpected incidents may result in temporary unavailability.
Maximum liability: To the extent permitted by law, our total aggregate liability to you arising out of or in connection with a particular bet or game round is limited to the amount of the relevant stake, or where this is not applicable, to the amount of your net losses on the relevant product during the 30 days preceding the event giving rise to the claim.
Non-excludable liability: Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.

Intellectual Property Rights

OBSERVE: The Website and its content involve substantial proprietary materials. EXPAND: This section clarifies how you may use those materials and what is prohibited. REFLECT: Use of the Platform does not transfer any intellectual property rights to you.

Ownership: All intellectual property rights in the Website, software, databases, graphics, logos, trademarks (including the "Mother Land" brand as used for Mother Land), text, audio-visual content and other materials are owned by the Operator or its licensors.
Limited licence: We grant you a personal, non-exclusive, non-transferable, revocable licence to access and use the Website and services solely for lawful personal entertainment purposes in accordance with these Terms.
Prohibited uses: You must not copy, reproduce, distribute, modify, translate, reverse engineer, decompile, disassemble or create derivative works from any part of the Website or its software, except where such actions are expressly permitted by mandatory law.
Third-party content: Game titles, graphics and software supplied by third-party providers (including the EveryMatrix platform and game studios) remain the property of those providers and are used under licence. You acquire no rights in such content beyond those necessary to use the services in accordance with these Terms.

Privacy & Data Protection

OBSERVE: We process personal data when you use Mother Land. EXPAND: UK GDPR and the Data Protection Act 2018 require transparency and lawful bases for processing. REFLECT: This section summarises our approach; the detailed rules are in our Privacy Policy.

Privacy Policy: All personal data collected and processed in connection with your use of motherslandi.com is handled in accordance with our Privacy & Cookie Policy, which forms part of these Terms. You should read that policy carefully before registering or using the services.
Regulatory purposes: We process your data for purposes including account management, KYC and AML checks, responsible gambling monitoring, transaction processing, prevention of fraud and cheating, and fulfilment of our legal and regulatory obligations under UKGC requirements.
Security measures: In line with our ISO 27001-certified information security management system, we implement appropriate technical and organisational measures to safeguard your data. No system can be guaranteed as completely secure, but we strive to maintain industry-standard protections.

Changes to Terms

OBSERVE: Terms may need updating to reflect legal, regulatory or operational changes. EXPAND: This section explains how we will notify you and your options if you disagree. REFLECT: Continued use of the services after changes take effect constitutes acceptance.

Right to amend: We may modify these Terms from time to time, for example to reflect changes in law, UKGC licence conditions, technical updates or business practices.
Notification: Where changes are material, we will take reasonable steps to inform you in advance, such as by email (if available), on-site notifications, banners or pop-up messages when you next log in.
Effective date: The updated Terms will specify an effective date. Your continued use of the Website or services after that date signifies your acceptance of the updated Terms.
If you disagree: If you do not accept the amended Terms, you should stop using the services, close your Account and request withdrawal of any eligible Real Money Balance, subject to completion of any outstanding checks and obligations.

Termination & Suspension

OBSERVE: Both you and the Operator may end or suspend the relationship. EXPAND: This section details the grounds, procedures and financial consequences of termination. REFLECT: Our actions must remain consistent with UK law, UKGC expectations and safer gambling obligations.

Your Right to Close the Account

Voluntary closure: You may request closure of your Account at any time by following the instructions on motherslandi.com or by contacting customer support (once published). We may ask you to confirm your request.
Remaining funds: Upon closure, we will, subject to regulatory checks, pay out any Real Money Balance (excluding Bonus Balance or amounts reasonably suspected to be linked to fraud, AML concerns or bonus abuse) to your verified payment method.
Self-exclusion: Instead of or in addition to closure, you may opt for self-exclusion, including via GAMSTOP. Self-exclusion may impose stricter restrictions that cannot easily be reversed before expiry.

Our Right to Suspend or Terminate

Grounds for action: We may suspend or close your Account, freeze balances, void bets or restrict access where we reasonably suspect or identify: breach of these Terms; underage gambling; self-exclusion; problem gambling indicators; fraud or attempted fraud; money laundering or terrorist financing; chargebacks; bonus abuse; misuse of the Platform; or where required by law, court order or regulatory authority.
Investigation: During investigations, we may withhold withdrawals and limit activity on your Account. We will act proportionately and in line with regulatory guidance.
Notice: Where lawful and practicable, we will notify you of suspension or closure and state the main reasons. However, we may be prevented from doing so where this could prejudice investigations or regulatory enquiries.
Funds upon termination: Treatment of your remaining funds will depend on the reason for termination and any regulatory directions. Where legally permitted and appropriate, Real Money Balances will be returned to you; otherwise, we may be obliged to withhold or confiscate funds or remit them to authorities.

Governing Law & Jurisdiction

OBSERVE: A clear governing law and forum clause is essential for dispute resolution. EXPAND: UKGC requirements emphasise access to ADR before court proceedings. REFLECT: This section explains which law applies and how disputes are escalated.

Applicable law: These Terms and your relationship with the Operator are governed by and construed in accordance with the laws of England and Wales, without prejudice to any mandatory consumer protections that apply in your place of residence within the United Kingdom.
Complaints: If you have a complaint, you should first contact us using the details provided on motherslandi.com, following the internal complaints procedure set out there and in the terms at motherlandcasino.co.uk/terms-and-conditions.
ADR: If a dispute relating to gambling transactions remains unresolved after you have completed our internal complaints process, you may refer the matter to our ADR provider, the Independent Betting Adjudication Service (IBAS) at ibas-uk.com, in accordance with their rules. Use of ADR does not affect your right to bring court proceedings.
Courts: Subject to ADR mechanisms, you and we agree that the courts of England and Wales will have non-exclusive jurisdiction over any disputes arising from or relating to these Terms or your use of the services.

Contact Information

OBSERVE: Transparent contact details support effective customer service and regulatory oversight. EXPAND: The information below reflects the data currently available for Mother Land. REFLECT: Updated or additional contact channels will be published on motherslandi.com as they become available.

Operating company: Heritage Gaming Ltd, a company registered in Malta under number C-12345.
Registered office: Heritage Gaming Ltd is stated to have a registered office in Sliema, Malta (full street address and postcode not specified in the available data).
UK compliance presence: A satellite compliance office is referenced as being located in London, United Kingdom (full address not specified in the available data).
Telephone: A dedicated customer support or corporate telephone number for Mother Land is not specified in the current data. Any such number will be published on motherslandi.com once available.
Email: A specific support or legal email address is not yet specified. Future official emails will use the @motherslandi.com domain and will be clearly indicated on the Website.
Websites: The current mapped domain for the UK brand is https://motherslandi.com. A UKGC-regulated legacy domain is https://motherlandcasino.co.uk, including legacy terms at /terms-and-conditions and bonus policy at /bonus-policy.
Regulator contact: You can verify the Operator's UK licence (account number 39482) via the UK Gambling Commission public register at https://gamblingcommission.gov.uk/public-register.
ADR provider: Independent Betting Adjudication Service (IBAS), available at https://ibas-uk.com.
Responsible gambling support: For independent help and counselling, you may contact organisations such as GamCare at https://gamcare.org.uk (including helpline 0808 8020 133, which is not a corporate contact number for the Operator) and use the GAMSTOP self-exclusion service at https://gamstop.co.uk.